You Can Help

Spotting Red Flags for Low Literacy In Adults

Obvious Signs of nervousness, shame, fear, lack of confidence or prioritizing other things

Shows signs of difficulty when filling out forms. Uses excuses such as forgetting glasses, injured hand, not enough time, skipping sections

Brings incorrect documents, asks questions already answered in written material, uses outdated names, always has a friend or family member with them to help, unable to navigate online

Does not follow up on referrals. Has trouble navigating online.

We Can Help

We offer affordable courses for:

– English Language Learning
– Employability and Life Skills
– Adult Literacy

In a safe welcoming space.

Student support. tutoring and subsidies may be available upon request.

Willow Creek Adult Learning Study Session

How to Refer Clients to WCCALS

Have a conversation with the student

Explain why you believe the referral to WCCALS will be helpful to them, what they can expect from the referral and who they may be connecting with.

Prepare a brief summary of the student and the reason for the referral

Share this summary with them. Ask if they would like you to send the summary to the WCCALS contact ahead of time, or if they would like to take it with them.

Consider making the initial contact together

It often helps to be the second set of ears during a phone call in case the student is very nervous and forgets information. Ask if they would like you to take a few notes for them. Ask the student to let you know how it goes

Our Programs Are Supported By

Fort Macleod Location

257 24 Street
Fort Macleod, AB

Claresholm Location

211 – 49 Avenue
Claresholm Alberta T0L 0T0

Our Hours


Business Hours: Monday-Friday 9-5
Office Hours: Tuesday-Thursday 9-2


Office Hours: Tuesday-Thursday 9-4

© 2024 Willow Creek Community Adult Learning Society

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